Dave Eggers’ The Circle would have to be described as a dystopic sci-fi novel, though the future it describes is likely no more than five years or so off. It’s the story of an extremely nice, hard working, basically decent young woman named Mae Holland, and the great job she gets at the best company on the planet. She’s healthy and bright; she kayaks for relaxation. She has long since put her cynical sad-sack boyfriend behind her. She’s moving up.
The company she works for is called The Circle, and it combines the best features of working for, say, Google, Apple, Amazon, Facebook, Twitter and any five other forward-thinking tech companies. Her best friend, Annie, has risen to a top executive position there, and gets Mae an entry-level job at CE, which stands for Customer Experience.
And Mae loves it. She loves her job, loves the company. Her father is very ill with MS, and dealing with insurance companies and arranging every aspect of his care has become her mother’s full-time occupation. The Circle puts him on Mae’s insurance, and suddenly, he’s getting the best health care on the planet. (Though he is expected to show some gratitude for it). The Circle is as interested in Mae’s social life, in what she does for relaxation and fun as it is in her work product, and opportunities for recreation abound. She’s making good money, and doesn’t have much to spend it on, so completely does The Circle see to her every need. And she rises in the company, eased along by her boss, the pleasant, genial, forward-thinker progressive Eamon Bailey, one of the Three Wise Men who run the place.
Eamon, in fact, believes in the possibility of human perfectability, and thinks it can be hastened along through technology. He thinks it can be accomplished through a kind of hyper-transparency. He wants cameras everywhere. He gets politicians to wear cameras 24/7. What do they have to hide? After all, Secrets are Lies, Privacy is Theft, Sharing is Caring. Don’t people behave better when they’re being watched? Isn’t it, therefore, in the best interests of all mankind if we’re all watched, everywhere, all the time? And can’t small, plantable, easily transportable cameras, with excellent sound and HD pictures, monitored on the ‘net, be put everywhere? Who could possibly object?
Eamon’s goal isn’t a totalitarian state. It’s a kind of totalizing democracy. The democratization of ubiquity. And so, so achievable. And Mae loses herself in his vision.
Really, The Circle is the story of a nice girl, a deserving young woman, who gets a great job, loves it, is great at it, and advances. It’s the story of a great company, that takes terrific care of its employees, and is genuinely committed to doing good in the world. It’s the story of technological whizzes re-inventing mankind.
And so, you think, there’s got to be a plot twist somewhere. It’s going to turn out like, I don’t know, Soylent Green. This utopia can’t be what it seems to be. There’s a catch. But there isn’t. At the end of Brave New World, everyone really is happy. At the end of The Circle, Mae and Eamon and the other Wise Men really are exactly what they seem to be.
And if we readers find ourselves completely terrified by it, that’s our fault, of course.